Passtastic - Digital Loyalty Cards for Apple & Google Wallet

Privacy Policy

Last updated: 27/01/2025

1. Introduction

Welcome to Passtastic App ("we," "us," or "our"), operated by Bohdan Syvodiedov, PL6832120321. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Contact Information

  • Business Address: Okrężna 10F, Niepołomice 32-020, Poland
  • Email: hello@passtastic.io

2. Scope & Applicability

This Privacy Policy applies to personal data we collect or process when you use our services, including our website, platform for creating digital business cards, and any associated services (collectively, the "Service"). If you do not agree with these practices, please do not use the Service.

3. Roles Under GDPR

Data Controller: For the personal data we collect directly from our users (e.g., account registration details, billing info), we act as a Data Controller.

Data Processor: If our business customers store third-party personal data (e.g., adding their customers' or employees' info to their digital cards), we process that data on behalf of our business customers. In such cases, they are the "Data Controller," and we are the "Data Processor."

4. Data We Collect

Account Registration & Onboarding

What: Name, email address, company name, business area, and any other contact information you provide.

Why: To create and maintain your account, provide our Service, and personalize your experience.

Legal Basis: Usually contractual necessity (fulfilling our agreement with you) and/or consent (where applicable).

Business Card Creation

What: Information you voluntarily add to your digital cards (e.g., phone number, email, address, logo, photo).

Why: To generate and manage your digital business cards.

Legal Basis: Contractual necessity (to fulfill your request) and/or consent (you control what you upload).

Messaging (Push Notifications)

What: We enable the sending of updates or promotions to card recipients, but we do not store device tokens or detailed device information about the recipients' phones.

Why: To facilitate communication between card owners and recipients.

Legal Basis: Legitimate interests (providing a communication feature) or consent (if local laws require it).

Analytics

Microsoft Clarity & Google Analytics may collect:

  • Usage patterns, page views, time on site
  • Device info (browser type, screen resolution)
  • Anonymized session recordings or heat maps

Why: To understand user behavior, improve our interface, and fix technical issues.

Legal Basis: Consent (via cookie banner or settings) and/or legitimate interests in analyzing and improving the Service.

Emails & Notifications

Stored via SendGrid for transactional and marketing emails (delivery status, open rates).

Why: To communicate with you effectively, send updates, or marketing messages if you've opted in.

Legal Basis: Contractual necessity (for service emails) and/or consent (for marketing emails).

Payments via Stripe

We do not store or process payment details (e.g., credit card numbers) on our servers.

All payments are handled 100% by Stripe, subject to Stripe's Privacy Policy.

Why: To securely process subscription fees, handle pay-as-you-grow billing, and ensure compliance with financial regulations.

Legal Basis: Contractual necessity (for paid subscriptions).

5. How We Use Your Data

We use the collected data to:

  • Create and manage your user account
  • Generate and update digital business cards at your request
  • Facilitate messaging to card recipients (without storing their device tokens)
  • Provide analytics (e.g., how many cards were installed, active cards, message counts)
  • Send you service-related emails or marketing communications (if you opt in)
  • Improve and personalize the Service using analytics data
  • Process payments and subscription fees via Stripe
  • Comply with legal obligations and protect against legal liability

6. Push Notifications & Recipient Opt-Out

Device Tokens: We do not store device tokens or personal device data about recipients.

Recipient Opt-Out: Recipients can opt out of receiving further updates by adjusting card settings in Apple Wallet or Google Wallet.

Analytics of Card Usage: We only track how many times a card is installed and how many remain active, without identifying the individual device.

7. Data Retention & Account Deletion

Retention Period: We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Account Deletion: If a user deletes their account, we will remove or anonymize their personal data immediately, unless we are required to retain it for legal, regulatory, or security reasons.

8. Cookies & Similar Technologies

We may use cookies, web beacons, and similar tracking technologies in conjunction with analytics providers (Microsoft Clarity, Google Analytics) to understand user behavior and improve the Service.

You can manage cookie preferences via your browser settings or our cookie consent banner.

9. International Data Transfers

We are based in Poland (EU/EEA). However, some of our third-party providers (Stripe, SendGrid, Google, Microsoft) may store or process data in countries outside the EEA, such as the United States.

Where such transfers occur, we rely on recognized legal mechanisms, such as Standard Contractual Clauses (SCCs), to ensure adequate protection for your personal data.

10. Your Rights

Under GDPR (if you are in the EU/EEA)

You have the right to:

  • Access: Request a copy of your personal data we hold.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure ("Right to be Forgotten"): Ask us to delete your personal data.
  • Restriction: Restrict processing of your personal data in certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to processing based on legitimate interests, including profiling.

If you have provided consent for specific data processing, you can withdraw that consent at any time.

Under CCPA (if you are a California Resident)

You have the right to:

  • Know: Request the categories and specific pieces of personal information we have collected about you.
  • Delete: Request deletion of your personal information.
  • Non-Discrimination: You will not receive discriminatory treatment for exercising any of your CCPA rights.

We do not sell or rent personal data to third parties for marketing or other purposes. Our third-party providers act as our service processors.

11. Security Measures

We implement reasonable security measures to protect the personal data we process. However, no system is 100% secure, and we cannot guarantee absolute security of your information.

12. Links to Other Websites

Our Service may contain links to third-party websites or services (e.g., payment pages, social media). We are not responsible for the privacy practices or content of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. If we make significant changes, we will notify you (e.g., via email or a prominent notice on our site). Your continued use of the Service after any changes become effective constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise any of your legal rights, please contact us at:

  • Email: hello@passtastic.io
  • Address: Okrężna 10F, Niepołomice 32-020, Poland

Your privacy is important to us, and we appreciate your trust. If you have any questions or feedback, please reach out to us.