How Digital Loyalty Cards Work — Step by Step
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How it works

How digital loyalty cards work

Pick a loyalty card that fits your shop — stamp cards, points, or memberships in your customers' Apple & Google Wallet. They join with a tap, campaigns bring them back. Five minutes to set up, years of regulars.

Free to start · 14 days · no card needed

Passtastic's card builder: Corner Café with the café design and a live Apple Wallet preview
Corner Café's stamp card, open in Apple Wallet on an iPhone
Passtastic's card builder: Corner Café with the café design and a live Apple Wallet preview
Corner Café's stamp card, open in Apple Wallet on an iPhone
Step 1 · Create

Pick a card and make it yours

Choose a stamp card, points or a membership, add your name and set the reward. The preview shows how the card looks in Apple Wallet and Google Wallet.

  1. Your business name
  2. A line that tells customers what they get
  3. The kind of business you are: the card is designed to match
Passtastic's card builder with Corner Café's details
Passtastic's card builder with Corner Café's details
Step 2 · Share

Share one link or QR code

Every card gets its own link and QR code. Put the QR on your counter or tables, or post the link on Instagram: customers tap once and the card is in their wallet. No app to download.

The Share tab: Corner Café's QR code for adding the card
The Share tab: Corner Café's QR code for adding the card
Corner Café's stamp card, added to Apple Wallet
On their phone, in one tap
Step 3 · Your app

Your app opens from the card.

From the My rewards link on the card in their wallet: their rewards, your offers and your links.

More about the loyalty app →
Corner Café's app opened from the card in the wallet
Step 4 · Scan

Scan the card, they earn

Staff open the Passtastic Scanner app on a phone or tablet, scan the customer's card and add a stamp or points. The card in their wallet updates straight away.

The Passtastic Scanner app right after a scan
Their card, a moment later
Step 5 · Bring them back

Campaigns bring them back on their own

Birthday treats, we-miss-you messages, a thank-you after a number of visits: set a campaign once and it lands on your customers' lock screens when the moment comes.

The win-back campaign editor: its name and message
The win-back campaign editor: its name and message
The message on a customer's iPhone lock screen
What they see
Step 6 · See

See who comes back

Every customer, their visits and rewards in one list, with groups ready to use: who has a reward waiting, who hasn't been back in 30 days, who joined recently.

Corner Café's Customers screen with its ready-made groups
Corner Café's Customers screen with its ready-made groups

STARTER GUIDE

See how to start, in one video

Watch how a loyalty card comes together — from design to your first customers.

From a furniture store with a restaurant

“Customers are coming back more often than they used to before.”
Nick, Woongelofelijk Van Donzel · Read the story

Common questions

A digital loyalty card replaces your paper punch card with a stamp card, points card, or membership card that lives in your customer's Apple or Google Wallet. They add it in one tap — no app to download, no account to create. You reward them by scanning a QR code with your phone.

Related

Ready to create your first loyalty card?

14-day free trial, no credit card required. Your own loyalty app for your customers, nothing to download, no hardware to buy. Five minutes to set up, first customers the same day.