Once you've created a program, everything you need to manage it lives on one page. Here's what's on it.

New to the terminology? Start with Programs, Cards, Campaigns, and Messages.

Getting to the Program page

1. Click Programs in the sidebar.

2. Click the program you want to manage.

You'll land on the Program page. It has four tabs at the top: Overview, Campaigns, Share, and Settings.

Header

At the top of every tab you'll see:

Card thumbnail — a small preview of your wallet card. Click it for a larger preview.
Program name — the name you gave this program.
Card type label — e.g. "Stamp Card" or "Membership Card".
Status badge — Active, Draft, Paused, or Completed.
Edit Card Design — opens the card design editor (colors, logo, text, fields).
Test Card — installs a test version of the card on your phone so you can try scans and rewards before going live.

Overview tab

The default tab. Gives you the at-a-glance view of how the program is doing.

4 summary tiles:

- Customers — total customers who've installed the card, with weekly delta - Active Campaigns — how many campaigns are currently running - Claim Rate — percentage of delivered offers that got claimed at the counter, with monthly delta - Total Claims — all-time count of rewards applied by your staff

Card preview — a visual representation of the wallet pass.
Active campaigns mini-list — a compact list of running campaigns with claim stats. Click + Add Campaign to jump straight into the campaign editor.

For detailed analytics, open the Business Insights page from the sidebar and filter by program.

Campaigns tab

Where you manage all automated campaigns and messages for this program.

Campaigns are grouped into three categories:

Always-on (purple border) — Birthday, Inactivity, Balance Threshold, Expiration, Signup Anniversary
Scheduled (yellow border) — Calendar dates, Day of Week
Event-triggered (blue border) — Welcome, First Scan, Post Visit, Visit Milestone, Stamp Card Completed, Coupon Redeemed, Level Up

Each row shows: trigger icon, name, reward summary, status badge, and claim stats.

Badges tell you what kind of automation each row is:

`CAMPAIGN` — push notification plus a reward (automatic stamps/points, pass message, or scanner discount)
`MESSAGE` — push notification only, no reward

Click any row to open the editor and change settings. Use + Add Campaign at the bottom to create a new one.

See Messages and Campaigns for the full setup guide.

Share tab

Everything you need to get customers onto your program.

Quick Share — QR code (desktop) or direct wallet links (mobile) to install the card
Tracking Links — unique links you can use per channel (Instagram, Facebook, flyers) to see where sign-ups come from
Offline Sharing — downloadable marketing materials and high-resolution QR codes for print
Online Sharing — embed code to put a sign-up widget on your website

Settings tab

Program-level settings:

Program name — rename it anytime
Status — Draft, Active, Paused, Completed
Start date — when the program begins
End date (optional) — when the program should end
Data collection — which fields customers fill in at sign-up
Card type info — a reminder of which card type this program uses

To delete a program, contact support — this is a permanent action.

Common questions

Where do I edit the card design (colors, logo, text)?

Use the Edit Card Design button in the header. It opens a dedicated editor where you can change every visual aspect of the wallet pass.

Why don't I see a Statistics tab anymore?

Detailed statistics moved to the Business Insights page (in the sidebar). The 4 summary tiles on the Overview tab give you the at-a-glance numbers, and Insights gives you the deep dive. Filter Insights by program to focus on one program at a time.

Can I have multiple programs?

Yes. Each program has its own Program page. Switch between them from the Programs list in the sidebar.

What happens if I pause a program?

Customers keep their cards, but campaigns and messages stop firing. You can resume anytime from Settings.