October 30, 2026
How to Stop Staff Adding Loyalty Points Without a Purchase
A friend's card fills up twice as fast as everyone else's. Here's how to stop stamps and points being added without a purchase, without accusing anyone.
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Tips & Guides
Practical advice for cafe owners, restaurant managers, salon owners, and gym operators.
October 28, 2026
Wallet Pass Notifications: What You Can and Can't Send
A wallet notification is a short plain-text message on your customer's lock screen. Here's what it can carry, what it can't, what they see on iPhone and Android, and six you can copy.
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October 23, 2026
How to Win Back Lost Customers: A Small Shop's Guide
Your regulars stopped coming and you don't know why. Here's when to call a customer lost, how to find them, what to say and what the treat really costs.
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November 29, 2025
How to Get Customers to Sign Up for Your Loyalty Program: 7 Proven Tactics Beyond Discounts
How to Get More Customers to Join Your Loyalty Program Without Discounts Getting customers to sign up for your loyalty program can be a challenge — especially i...
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July 21, 2025
5 Signs Your Business Needs a Loyalty Program (And How to Get Started)
5 Signs Your Business Needs a Loyalty Program And How to Get Started You know those customers you see all the time? The ones who light up when they walk through...
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May 27, 2025
What Makes Your Customer Feel Rewarded: The Psychology of Loyalty Programs for Local Businesses
What really makes a customer feel rewarded? For local shops, cafes, salons, and other businesses, getting your loyalty program right can mean the difference bet...
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How a Coffee Shop Owner Gets Every Customer's Email Automatically (Without Asking)
Sarah owns a small coffee shop in downtown Portland. Like most coffee shop owners, she wanted to build an email list to send special offers and updates to her r...
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