POS Systems & Integrations
Do I need a POS system?
No. Passtastic works independently — you don't need any POS hardware or integration to run your loyalty program.
Your staff uses the free Passtastic Scanner app on any phone or tablet (iPhone, iPad, Android). The customer shows their wallet card, your staff scans it, and stamps/points are added instantly. It doesn't replace or connect to your cash register — it runs alongside it.
How do I track usage without a POS connection?
Every scan is logged with a timestamp, device name, and customer details. You can see all activity in:
- Insights — overview of stamps issued, rewards earned, active customers
- Locations → Report tab — scan activity per device and location
- Customers — individual customer history and transaction log
This gives you full visibility into your loyalty program without needing it tied to your POS.
Connecting to other tools via Zapier
While Passtastic doesn't plug directly into POS systems, you can connect it to 7,000+ apps through Zapier — including CRMs, email tools, and spreadsheets.
When something happens (a customer adds your card, earns a reward, etc.), Passtastic sends the data to Zapier, which passes it to your other tools automatically.
Common setups:
- New customer → add to Mailchimp or Brevo email list
- New customer → add a row to Google Sheets
- Reward earned → send a thank-you email via Gmail
- Card redeemed → update your CRM
See the Connect Zapier guide for step-by-step setup.
How is Passtastic different from POS loyalty programs?
POS-based loyalty (like Square Loyalty or Toast) is tied to their hardware and payment system. Passtastic is different:
- No hardware needed — uses your staff's phones or tablets
- Works in Apple & Google Wallet — customers don't download an app
- Push notifications — reach customers on their lock screen
- Works with any POS — or no POS at all
- You own the customer data — export anytime, connect to your own tools
The trade-off: stamps and points aren't added automatically at checkout. Your staff scans the customer's card separately — it takes a few seconds.