Selling Membership & Prepaid Cards with Stripe | Passtastic Help
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Selling Membership & Prepaid Cards with Stripe

What are paid cards?

Passtastic lets you sell three types of paid cards — customers pay through Stripe and receive a digital card in their Apple or Google Wallet.

  • Bundle — e.g., "10 coffees for the price of 9". Customer prepays and redeems one at a time.
  • Store Credit — e.g., "Pay €90, get €100 to spend". Customer uses their balance at checkout.
  • Membership — e.g., "€29/month gym access". Customer subscribes and shows their card each visit.

Bundles and store credit are one-time payments. Memberships are recurring subscriptions.

Don't want to use Stripe at all? You can sell bundles, store credit, and memberships and collect payment yourself — cash, your own card reader, an invoice — with no Stripe account and nothing to wait on. That path is fully self-serve today: see Selling Bundles, Store Credit & Memberships Yourself.

Getting set up: we do this together

Selling through Stripe means Passtastic collects the payment on your behalf and pays it out to your bank account, which means your business needs to pass Stripe's identity verification (KYC) first. We now set this up together instead of leaving you to configure it alone.

1. Contact us and tell us what you'd like to sell — bundles, store credit, a membership, or a mix.

2. We'll connect your business to Stripe and get you verified — the same information Stripe would ask for directly (business details, bank account), just with us walking you through it.

3. Once you're connected, your SettingsPayments tab shows "Connected" with your payout details, and you're ready to create paid cards yourself: open Programs in the sidebar, click New program, and select the Prepaid Card tile.

If your Stripe account is already connected, nothing here changes for you — keep creating paid cards from ProgramsNew programPrepaid Card the same way you always have.

Step 2: Create your paid card

1. Open Programs in the sidebar and click New program.

2. Select the Prepaid Card tile (this tile only appears once your Stripe account is connected).

3. Choose what you want to sell: Bundle, Store Credit, or Membership.

4. Set your pricing:

  • For bundles: set the number of items and the price
  • For store credit: set the payment amount and the credit value
  • For memberships: set the monthly or yearly price

5. Customize the card design, data collection, and locations — just like any other card.

6. Publish.

Step 3: Share and start selling

Once published, share your card the same way as any other card:

  • QR code — print for your counter or window
  • Direct link — share on social media or messaging
  • Website embed — add to your site (see Embed guide)

When a customer opens the link, they see the card details and price. They pay via Stripe Checkout (credit card, Apple Pay, Google Pay — depending on your region) and immediately receive the card in their wallet.

Add included benefits (optional)

Memberships can also include included benefits — a list of perks like "one free coffee every day," a set number of guest passes, or a standing discount. It's set up separately, after publishing: open the program's Setup tab and go to Included benefits. See Included Benefits: What Comes With a Membership or Loyalty Card.

Tracking revenue

Open InsightsRevenue in the sidebar to see:

  • All transactions
  • Payout status and history
  • You can also open your full Stripe Dashboard from there for detailed reports

How Stripe payouts work

  • Passtastic charges a fee per transaction — we'll confirm the exact rate for your business when we set things up
  • Payouts go directly to your bank account via Stripe
  • First payout typically arrives in 7–14 business days
  • After that, payouts are daily
  • Prices you set should include applicable taxes (e.g., VAT) — tax compliance is your responsibility

Can each card have its own Stripe account?

No. One Stripe account is connected per organization. All paid cards in that organization process payments through the same Stripe account. If you need separate Stripe accounts (e.g., for different brands), create separate organizations in Passtastic.

Common questions

How do I get started?
Contact us and tell us what you want to sell. We'll set up and verify your Stripe account with you — it's no longer something you configure on your own.
Do I need a specific Passtastic plan to sell paid cards?
No — paid cards are available on every plan once your Stripe account is connected.
What if a customer wants a refund?
Handle refunds directly through your Stripe Dashboard. Passtastic doesn't process refunds — Stripe manages all payment operations.
Can I change the price after publishing?
Yes. For bundles and store credit, the new price applies to new purchases. For memberships, existing subscribers keep their current price (grandfathered) and new subscribers pay the updated price.
Is Stripe available in my country?
Stripe supports most countries. We'll confirm this when you contact us — if your country isn't supported yet, we'll let you know and can notify you when it becomes available.
Can I disconnect Stripe?
Yes, from SettingsPaymentsDisconnect Stripe. This stops new sales but existing passes remain active. Membership subscriptions continue to be managed through Stripe.
I'd rather not deal with Stripe at all — can I still sell something?
Yes. Bundle, Store credit, and Membership cards can also be sold entirely outside Stripe — you collect payment yourself and Passtastic just issues the card and tracks the balance. That path is fully self-serve. See Selling Bundles, Store Credit & Memberships Yourself.