Connect Square POS

What this does

Connect your Square account and your loyalty program runs right at your Square register. Customers earn stamps or points when your staff ring up a sale — no separate device for earning. To give a reward, your staff confirm it with a quick scan, then apply a Passtastic discount in Square.

This works on plain Square — there's no paid Square Loyalty add-on required.

Before you start

• Your Square account owner login, so you can authorize the connection.
• At least one published loyalty card in Passtastic. If you don't have one yet, create it first from Programs → Create New Program.
• The free Passtastic Scanner app on a phone or tablet — you'll need it to redeem rewards (see below).

Step 1 — Connect your Square account

1. In your Passtastic dashboard, open Integrations from the sidebar.

2. Find Square POS and click Set up Square.

3. You'll be sent to Square to sign in and approve the connection. Once you approve, you'll come back to Passtastic automatically.

You only do this once. You can disconnect at any time from the same page.

Step 2 — Choose what earns, and the reward

1. Pick which loyalty card your Square sales add to.

2. Choose how a sale earns:

• Per visit — one stamp or point for every paid visit (simplest).
• Per amount spent — the more a customer spends, the more they earn.

3. Set the reward. We create this as a discount in your Square automatically — a set amount off, a percentage off, or an amount/percentage your staff enter at checkout. (100% off = a free item.)

Click Save and your card starts earning from Square sales.

How your staff earn a stamp or point

At checkout, your staff tap Add customer in Square and pick the customer by phone or email. That's what credits the stamp or points — no scanner needed to earn.

How your staff redeem a reward

Square doesn't let us show a customer's reward status on the Square register, and a screenshot of a "full" card is easy to fake. So redeeming uses a quick scan:

1. When a customer says their reward is ready, your staff open the Passtastic Scanner app and scan the customer's wallet pass. This confirms the reward is real and ready — not a reused screenshot.

2. If it's ready, your staff apply the Passtastic discount in Square at checkout. (That discount was created for you in Step 2.)

That's the one place you still use the scanner — earning is automatic in Square.

Frequently asked questions

For running loyalty without a POS, or connecting other tools, see POS Systems & Integrations.