Custom & Branded Signup Links | Passtastic Help
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Custom & Branded Signup Links

Every card gets an automatic link when you publish it:

`passtastic.io/get-pass/abc123`

This is the link customers use to sign up. You can find it in the Share tab on your card page. It works, but it's not easy to remember or brand.

Every published program automatically gets a poster at your Main location via your main link. To track sign-ups at a specific shop, add a poster for that program there — it gets its own QR and sign-up count.

How to set one up:

1. Open Locations from the sidebar and open the shop.

2. In Sign-up posters here, click Add another poster and pick the program.

3. It now has its own link at that shop. Click Poster on the program to download or print its QR — perfect for the counter, window, packaging, or a specific site.

Each shop's poster shows its own sign-up count, so you can compare which locations bring the most customers. (Your Main location covers every published program via the main link, so there's nothing to add there.)

A poster only tracks sign-ups — it doesn't decide where the program actually works. If your org has 2 or more shops, each program also has a separate Where this runs setting (on its Setup tab) that controls whether it can be used for stamps, points, or redemptions at a given shop. The two aren't the same: a poster can exist at a shop the program is scoped away from (you'll see it flagged Not running here), and a program can run at a shop with no poster at all. See Choosing Which Shops a Program Runs At for the full picture.

For a members-only card sold or handed out at the counter, you can also print flyers with a one-time code built into each one — see Printing flyers with codes.

Your customer portal page (branded URL)

Every business has a branded page that shows all its programs in one place, with your logo, links and location — a cleaner URL than the default card link above:

`passtastic.io/your-business-name`

Visitors see your links and every program you show there, and pick the one they want. Customers who already have your card see their own card, rewards and offers on the same page. See Your Customer Portal.

If you never claimed an address, your page still works at a longer address made of your account number; claim a short name in Customer portal.

How to edit it:

1. Open Customer portal from the sidebar.

2. Customize your page — add your logo, cover, links and social profiles.

3. Share the URL. It's already live.

This is the best option when you want one clean link for everything — put it in your Instagram bio, print it on your business card, or use it as your link-in-bio.

A page for another shop

If you run more than one shop, each additional one can claim this same kind of clean page for itself — its own address, independent from every other shop's page. It's the right choice when a location deserves its own link (its own window sticker, its own social bio) rather than sharing another shop's. See Give Each Location Its Own Public Page for how to claim and edit it.

Can I use my own domain?

Passtastic currently doesn't support custom domains (e.g., `loyalty.yourbusiness.com`). All links use the `passtastic.io` domain. However, you can:

  • Use a URL shortener (like Bitly) to create a branded short link that redirects to your Passtastic link
  • Set up a redirect on your own website (e.g., `yourbusiness.com/loyalty` → your Passtastic link)

Common questions

Do I set a custom slug for each link?
No need — each shop's link gets a readable address automatically. To give a program its own poster and numbers at a shop, just turn it on there (see above).
What if I want to remove a shop's poster for a program?
Open the shop, find the program under Sign-up posters here, open its ⋯ menu and choose Remove poster. Its link stops working; past sign-ups are kept. This only removes the poster — if you also want the program to stop working at that shop entirely, narrow its Where this runs setting instead (or as well).
A shop-specific sign-up link isn't working — why?
Check the program's Where this runs setting (Setup tab). If that shop isn't included, its sign-up link is refused, even though the poster still exists. The card's own generic link (`passtastic.io/get-pass/...`) always works, since it isn't tied to a shop — only a shop-specific poster link can be refused this way. See Choosing Which Shops a Program Runs At.
How many per-shop links can I create?
It depends on your plan — turning a program on at a shop counts toward your plan's link allowance. If you reach it, you'll be prompted to upgrade or add capacity. See Understanding plan limits.
Which link should I use — card link, per-shop link, or customer portal page?
- One card, one shop → use the default card link - Multiple shops, tracking sign-ups per shop for a program → turn the program on at each shop to compare performance - Multiple cards → use your customer portal page so customers can choose - Social media bio → use your customer portal page URL - One shop wants its own clean, brandable page (not just a poster link) → give that location its own page — see Give Each Location Its Own Public Page