Point Card | Passtastic Help
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Point Card

Point cards are perfect when customers spend different amounts or when you want to offer multiple reward levels.

Two ways to award points

Option 1: Points per visit (simpler to manage)

  • Give the same points regardless of purchase amount
  • Example: 10 points every time they visit
  • Good for: Service businesses, restaurants with similar meal prices

Option 2: Points per dollar spent (more flexible)

  • Award points based on how much they spend
  • Example: 1 point for every $1 spent
  • Good for: Retail stores, restaurants with varying prices

Setting up rewards

Unlike stamp cards with one reward, you can offer multiple reward levels:

  • 100 points = $5 off
  • 250 points = $15 off
  • 500 points = $30 off

The list of rewards lives on your points rule (Settings → Points & rewards rules), so several cards can share it. For each reward you set the points it costs and what the customer gets at the register: Money off, a Free product picked from your POS list, or Staff handle it. Money off and Free product rewards each get a short code your staff type at the checkout when a customer asks, for example `SPINDLE-POSTER`. The card's "points needed to redeem" follows the cheapest Money off or Free product reward on the rule by itself. See Items & Rewards for the full walkthrough.

Customers see this list on the back of their card when Show rewards on the back of the card is on — a switch on the points block. It's on for cards you create from now on and off for cards published before it existed; while it's on, the back updates itself whenever the rule changes.

Real business examples:

Coffee shop (per visit):

  • Earn 15 points per visit
  • 100 points = free drink, 200 points = free meal

Clothing store (per dollar):

  • Earn 1 point per $1 spent
  • 200 points = $10 off, 500 points = $30 off

Restaurant (per visit):

  • Earn 25 points per meal
  • 150 points = free appetizer, 300 points = free entree

Beauty salon (per dollar):

  • Earn 2 points per $1 spent
  • 100 points = $10 off, 300 points = free basic service

Why point cards work: Customers feel like they're "earning money" toward future purchases, and you can offer rewards at different levels to encourage various spending behaviors.