Stamp Card | Passtastic Help
Passtastic
Explore
Product
Loyalty app
Pricing
Use Cases
Customer Stories
Help
No account yet? Sign up free

Stamp Card

Stamp cards are the most popular loyalty program because they're simple for customers to understand: "Collect X stamps, get a reward."

How to set up your stamp card

Number of stamps: Most businesses use 8-10 stamps. You can choose up to 20. Here's what works:

  • Coffee shops: 9-10 stamps (customers visit frequently)
  • Restaurants: 6-8 stamps (visits are less frequent)
  • Retail stores: 8-10 stamps
  • Service businesses: 5-6 stamps (visits are scheduled, less frequent)

Your reward: Keep it simple and valuable:

  • Coffee shop: "Free drink of your choice"
  • Restaurant: "Free appetizer" or "$15 off your meal"
  • Salon: "20% off any service"
  • Retail: "$10 off your purchase"

After they redeem: You can either reset to zero stamps or let them keep collecting on the same card.

Real examples from successful businesses:

  • Local cafe: "Buy 9 coffees, get the 10th free"
  • Pizza place: "Order 8 times, get a free large pizza"
  • Hair salon: "6 visits earns you a free wash and blow-dry"
  • Bookstore: "Purchase 10 books, get $20 off your next order"

Why stamp cards work: Customers can see their progress clearly and know exactly what they're working toward. It's like a game they want to complete.

What the register gives on a full card

If you run a POS that Passtastic connects to (Lightspeed today), tell the card what a full card is worth at the checkout. In the card editor, under At the register, pick one:

  • Free product — choose the product from your POS list. Page & Co, a bookshop, picks "Paperback": a customer with 10 stamps brings a €14.90 novel to the counter, the cashier types the card's code, and the book is free, whatever its price.
  • Money off — an amount or a percentage off the sale.
  • Staff handle it — nothing goes to the register; your team gives the reward the way they do today.

After you save a Free product or Money off reward, the card shows its code at the register, for example `PAGECO-BOOK`. It never changes, so print it for your staff. The reward is used only when the customer asks and the cashier types the code; the card then resets, and anything else paid on that visit earns a stamp as usual. Without a POS, nothing changes: the card works with the Scanner app exactly as before.