Publish and test
Create your account (if needed)
Don't have an account yet? Create a free one now. Your card setup will be saved, so you won't lose any of your work.
Test before going live
Always test your card first: 1. Install on your phone: Add the card to your own device 2. Try the features: Scan to add stamps/points and test the reward process 3. Check everything works: Make sure the card looks right and functions properly
Make it live
When you're happy with how it works: 1. Click "Publish" to make your card available to customers 2. Get your sharing materials: Copy the link or download the QR code
Pick your start day
Right after you publish, we'll ask: "When will you start offering the card at the counter?" Choose Today, Tomorrow, Pick a day (any day in the next 30 days), or Not sure yet — it's optional, and skipping it works fine too.
If you pick a day, we send two short emails to the account owner: one that morning (a quick checklist to get through your first customer) and one the next morning (checking how it went). They're only sent if the owner receives emails from Passtastic. Pick Not sure yet and neither is sent — just your usual emails.
Changed your mind? Open your dashboard — you'll see "You start [date] · Change" (or "Pick a day" if you haven't chosen one yet). You can change your day as often as you like until the first start-day email goes out. Missed your day? Your dashboard shows Pick a new day, and you get one more start day — so aim for a day you can actually keep.
Your customers' own app
Every customer who adds your card also gets your own loyalty app: their card, the rewards and offers they can use today, your messages and your links. It opens from the My rewards link on their card, and they can keep it on their home screen like any app, with nothing to download from a store. It is on from the start for businesses that sign up now; if your business was with Passtastic before, switch it on in Customer portal. Open Customer portal in the sidebar to add your cover and your links. See Your Customer Portal.
Add your first campaign (optional)
After publishing you'll see a prompt: Add your first campaign? This is where you can set up automated rewards — a birthday treat, a welcome bonus, a win-back offer for customers who stop visiting. Pick a template, start from scratch, or skip for now — you can always add campaigns later from your program page.
See Messages and Campaigns for the full setup guide.
Start promoting your loyalty program
At your business:
- Print the QR code and place it at your checkout counter
- Train staff to mention the loyalty program to customers
- Put up a small sign: "Join our loyalty program - scan here!"
Online promotion:
- Add the link to your social media bio (Instagram, Facebook)
- Include it in email signatures
- Share it in SMS messages to existing customers
- Post about it on your social media
Pro tip: The first few customers might need a little encouragement to sign up. Consider offering a small "welcome bonus" like a free stamp or points just for joining.
Get the staff briefing and the counter poster
Passtastic makes a one-page staff briefing for you: a PDF with what to say at the counter, what to do, and how to answer common questions.
1. Open Home and find your program under Published Cards. 2. Click Activation kit. If a short walkthrough starts, click Skip →. 3. Under Brief your staff, choose the Briefing language and click Download briefing (PDF). 4. On the same screen, Download poster (PDF) gives you a QR poster for your counter.
More posters, flyers and plain QR codes are on the program's Share tab, under Offline Sharing.