Level Card | Passtastic Help

Level Card

Level cards create VIP tiers that make customers feel special and encourage them to spend more to reach the next level.

How level cards work

Customers start at the bottom tier and earn their way up through visits or spending. Each level offers better perks than the last.

Common tier names:

  • Bronze → Silver → Gold
  • Member → VIP → Elite
  • Regular → Premium → Platinum
  • Basic → Preferred → Exclusive

How customers advance

By total spending: Good for retail and restaurants

  • Bronze: $0-$199 spent lifetime
  • Silver: $200-$499 spent lifetime
  • Gold: $500+ spent lifetime

By number of visits: Good for service businesses

  • Bronze: 1-9 visits
  • Silver: 10-24 visits
  • Gold: 25+ visits

Real business examples:

Coffee shop:

  • Regular: Standard prices
  • Premium: 5% off all drinks + early access to new flavors
  • VIP: 10% off everything + free size upgrades + monthly free drink

Hair salon:

  • Member: Standard booking
  • VIP: Priority booking + 10% off services
  • Elite: Priority + 15% off + free hair treatment quarterly

Restaurant:

  • Diner: Standard service
  • Preferred: 5% off meals + reservation priority
  • Platinum: 10% off + free appetizer monthly + exclusive menu items

Retail store:

  • Shopper: Standard prices
  • Insider: 10% off sales + early sale access
  • VIP: 15% off everything + free shipping + exclusive products

Why level cards work: They create a sense of achievement and exclusivity. Customers will often spend more just to reach the next tier and maintain their status.