A loyalty program that runs from Siigo POS.

Points, level and stamp cards, including cards that start with a welcome coupon once it turns into one of them. Stamp cards earn one stamp per paid sale; points and level cards earn by the points rule on the card. Other coupons, bundles and memberships cannot earn from Siigo sales.

No. Everyone who joins a program that earns from Siigo gives their ID number (cédula) on the sign-up form, where it is required, and Passtastic adds them to your Siigo customers. Somebody Siigo already has with the same ID number is linked, not duplicated. You can switch this off at any time. Because the cédula is required, someone without a Colombian cédula, such as a visitor with only a passport, cannot join that program. Members who joined before you connected are added too, if they already gave a valid ID number.

Only customers: your loyalty members, with ID number, name, mobile phone (Colombian numbers), email and a comment that starts with Passtastic so you can recognise them. We read your invoices, credit notes and sales document types. We never create or change invoices, products or prices, and removing a member in Passtastic never deletes their Siigo customer.

Yes. Annul an invoice in Siigo and everything it earned comes off the customer's card. A credit note for part of a sale takes back that part, and you can switch that off. A card never drops below zero, so if the customer has already spent the points it stops there.

For rewards and campaign offers they scan, as today. For earning, pick the customer in Siigo POS and do not also scan: a scan and a sale count separately, so doing both credits the customer twice.

A sale left on Consumidor Final earns nothing, and staff need to pick the member in Cliente before charging. If your staff notice while the customer is still there, scanning their card adds the stamp; later on, you can add the stamps or points by hand from the Customers page in your dashboard.

Paid invoices on the sales document types you switch on, usually your registers, made after you connect. An invoice sold on credit never earns, not even after it is paid later, and sales to Consumidor Final never earn. The tip is never counted.

Not if you set it up once: Loggro sends its sales to Siigo too, so keep Loggro's document types switched off on the Siigo page. They start switched off when Loggro is already connected, and the page marks them for you. Those sales then earn once, through Loggro.