Export Customer Data | Passtastic Help
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Export Customer Data

What you get

The export downloads a CSV file with all customer profiles that match your current filters. The file includes:

  • Name, email, phone number
  • Card name and type
  • Status (active, redeemed, pending, etc.)
  • Created date
  • Any custom fields you collect (e.g., birthday, company)

How to export

1. Open Customers from the sidebar.

2. (Optional) Use the filters to narrow down your export:

  • Filter by card — select a specific card to export only its customers
  • Filter by status — e.g., only active customers

3. Click the Download customers button in the top-right area (next to the search bar).

4. The CSV file downloads automatically to your device. The filename includes today's date (e.g., `passusers_2026-03-25.csv`).

Plan availability

Customer data export is available on Multi-Location and Groups & Brands plans. On the Single Location plan, the button will prompt you to upgrade.

Tips

  • Export specific cards only: Select a card from the "Filter by card" dropdown before clicking download. The export will only include customers for that card.
  • Open in any spreadsheet app: The CSV works with Excel, Google Sheets, Numbers, or any other spreadsheet tool.
  • Use with your email tool: Export your customers and import the CSV into Mailchimp, Brevo, or any email marketing tool to send campaigns. If you want this to happen automatically, check our Connect Zapier guide.